Summary

  • Google has updated its Personal Safety app to require a "touch and hold" step to send a call for emergency services, addressing a spike in false 911 calls from Android phones.
  • The emergency SOS feature has been present in phone builds since Android 12, but device manufacturers had the option to activate it by default, leading to accidental calls.
  • While the update may reduce accidental calls, the new process of contacting emergency services through touch-and-hold could be seen as a drawback, especially in time-sensitive situations, potentially complicating matters for those in need.