Harry Rosen case study
With JRNI, Harry Rosen streamlined the appointment process across 17 store locations, enabled virtual appointments, and improved the customer and staff experience.
Harry Rosen is an international men’s boutique that delivers a curated selection of the world’s top menswear from luxury designers for the modern man. Over the past 67 years, Harry Rosen has provided exemplary service, advice, and personalization, catering products and services to their clients’ unique needs.
In this case study, you'll learn:
- How they improved conversion rates, increased online sales, and reduced no-shows and cancellations with JRNI
- How they leverage JRNI to streamline appointments across 17 store locations
- How they use JRNI to empower customers and 250+ clothing advisors to manage the appointment process